Bilingual Finnish - English customer support needed: Job 00060336
Source language(s): Finnish
Target language(s): Finnish, English
Details of the project: *Your job is to spread happiness and create WOW moments to our customers, specifically:
- Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- Translate our product and all customer communications like newsletters, lifecycle emails and more
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction
This job is already available.
Special requirements to the applicants: * We ask our Happiness Officers to have:
- Professional level Finnish and English communication skills
- Strong passion to help people with different learning curves
- Deep love for learning new things, problem solving, and analytical skills
- Experience in customer service in a fast-paced environment
- Availability to work at full time capacity (40 hours per week)
- Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection
Sample text (50 to 200 words): * And we offer our all our Happiness Officers:
- Convenience in working from anywhere
- Fun and collaborative international working environment
- Opportunities for career advancement
- Training and growth opportunities
- Paid leave with tenure of one (1) year and above
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