Bilingual Italian - English chat and e-mail support required: Job 00060178

Source language(s): English
Target language(s): Italian

Details of the project: We’re looking for remote bilingual Italian - English customer support (email & chat support).

Your job is to spread happiness and create WOW moments to our customers, specifically:

1. Emanate our brand and personality in every customer interaction by adopting our voice and tone.

2. Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media).

3. Translate our product and all customer communications like newsletters, lifecycle emails and more.

4. Develop expertise on our product and internal software to help our customers efficiently.

5. Maintain happiness and positivity in every customer and team interaction.

This job is already available.

Special requirements to the applicants: We ask our Happiness Officers to have:

Professional level Italian and English communication skills.

Strong passion to help people with different learning curves.

Deep love for learning new things, problem solving, and analytical skills.

Experience in customer service in a fast-paced environment.

Availability to work at full time capacity (40 hours per week).

Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20 Mbps internet connection.

We want to pay for this job 10 EUR per hour

Who can apply: Freelancers only

Deadline for applying: 04/30/2022

Keep this ad at the site permanently

[Sender name hidden]
[Company name hidden]
Philippines
[Website address hidden]
IP: 136.158.44.111 (Oslo, Norway)
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Posted on Thursday, 17 Mar 2022, 13:26:27

Number of applications already submitted for this job: 1

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