A Cantonese speaker in Hong Kong needed (Business Analyst): Job 00059759
Source language(s): Chinese, cantonese
Target language(s): English
Details of the project: Hi,
Greetings from Mayflower!!
Location: Hong Kong (onsite) client location.
Duration: 1 year (on Summalinguae technologies payroll).
Role of Business Analyst. This role is based in Hong Kong and includes responsibilities such as:
Analysing business data, creating BI and predictive analytics solutions as per the requirements.
Documentation of business/ data processes and repository maintenance.
Handle objections of customers.
Techno-functional assignments that may also involve writing code.
Act as a liaison between other teams, work on multiple and parallel projects.
JOB DESCRIPTION:
• Comprehends audio calls in Chinese language.
• Work in sync with Business Analysts (BA) who assigns tasks on day-to-day basis.
• Identifies important keywords and phrases from the audio calls and maps them to Business Rules provided by BAs. [Business Rules e.g. Call Opening, Call Closing etc.]
• Speech tuning activity (Adding variations to keywords)
• Verifies key aspects of input and updates into Uniphore’s internal analytics tool.
• Adheres to all compliance guidelines laid down as per standard procedures.
• Handles and closes escalations on process related issues.
• Translate discussion with clients and Uniphore where required.
• Attend meetings, project related and co-ordinate as per instructions.
• Translate E-mail and support documents.
• Should have experience working on online tools / applications (Microsoft Office is mandatory).
Payroll: Mayflower Language Solutions (Summa Linguae technologies.
Kindly acknowledge the mail and confirm us on your interest in processing your profile to client.
And also please let me know your expectation per month.
This job is already available.
Special requirements to the applicants: should have expereince in transcription.
Worked /knowkedge in stock market / Finance domain.
We want to pay for this job 15 EUR per hour
Who can apply: Freelancers and agencies
Deadline for applying: 03/12/2022
Keep this ad at the site permanently, but disable applying for this job after the deadline
Roopa
China
IP: 103.98.78.69 (N/A) * * * * * * * * * * * * * * * * * *
Posted on Monday, 21 Feb 2022, 12:03:16
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