A business analyst wanted in Hong Kong (onsite): Job 00059174
Source language(s): English, cantonese
Target language(s): English
Details of the project: Location: Hong Kong (onsite).
Role of Business Analyst.
This role is based in Hong Kong and includes responsibilities such as:
Analysing business data, creating BI and predictive analytics solutions as per the requirements
Documentation of business/ data processes and repository maintenance
Handle objections of customers
Techno-functional assignments that may also involve writing code
Act as a liaison between other teams, work on multiple and parallel projects
JOB DESCRIPTION:
• Comprehends audio calls in Chinese Language.
• Work in sync with Business Analysts (BA) who assigns tasks on day-to-day basis.
• Identifies important keywords and phrases from the audio calls and maps them to Business Rules provided by BAs. [Business Rules e.g. Call Opening, Call Closing etc.]
• Speech tuning activity (Adding variations to keywords)
• Verifies key aspects of input and updates into Uniphore’s internal analytics tool.
• Adheres to all compliance guidelines laid down as per standard procedures.
• Handles and closes escalations on process related issues.
• Translate discussion with clients and Uniphore where required.
• Attend meetings, project related and co-ordinate as per instructions.
• Translate E-mail and support documents.
• Should have experience working on online tools / applications (Microsoft Office is mandatory)
Payroll: Mayflower Language Solutions (Summa Linguae technologies).
This job is already available.
We want to pay for this job 200 EUR per hour
Who can apply: Freelancers and agencies
Deadline for applying: 01/28/2022
Keep this ad at the site permanently, but disable applying for this job after the deadline
Roopa
China
IP: 103.130.108.252 (N/A) * * * * * * * * * * * * * * * * * *
Posted on Thursday, 13 Jan 2022, 15:43:18
This job has been closed.
If you notice a non-payer or scam here, please let translators know in our
forum.
If you can't find the job announcement you have been notified about or you had seen before, that means the job has been closed already or that posting was unacceptable.
