Source language(s): Thai, English
Target language(s): Korean, English
Details of the project: We're looking for a Bilingual Customer Support agent or Happiness Officer that will provide professional and friendly service through our email and live-chat channels.
This person should have a passion for helping others and be able to stay calm under pressure.
You'll also translate our product into a language you are capable of. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.
So if you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!
Kindly fill out our form to continue with the recruitment process:
Special requirements to the applicants: Strong passion to help people with different learning curves.
Deep love for learning new things, problem-solving, and analytical skills.
Experience in customer service in a fast-paced environment.
Availability to work at full-time capacity (40 hours per week).
Working desktop/computer with at least 8GB RAM, Windows 10/MacOS 10.12.6, Core i3/AMD Ryzen 3 or higher; and at least 20Mbps internet connection.
Sample text (50 to 200 words): Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
Translate our product and all customer communications like newsletters, lifecycle emails, and more
Develop expertise on our product and internal software to help our customers efficiently
Maintain happiness and positivity in every customer and team interaction
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