Source language(s): English
Target language(s): Japanese
Details of the project: Invisible Technologies is hiring Japanese operations specialists to digitally onboard Japanese restaurants onto food delivery platforms.
Invisible Technologies is currently launching a new food delivery company to enter Japan.
We have a team that can be involved in the operation.
Background
Invisible Technologies is an American technology and operations company that works with enterprises across North America, Europe, and now, most recently, Japan.
We have a large logistics company that is expanding its service to Japan in early 2021 and we are their operations partner to assist them with their expansion into Japan.
They will need assistance with many different aspects of "restaurant operations". This includes processes such as ...
* digitizing restaurant menus to be used to order food online,
* calling restaurants to assist with their onboarding, and
* auditing data to ensure operations are running smoothly for restaurants.
Company Profile: Invisible Technologies is an American technology-intensive operations management company that works with companies in North America, Europe, and more recently in Japan. In early 2021, there was a food delivery company that was expanding its services to Japan, and we are supporting its expansion into Japan as an operation partner.
The main duties of the operations specialist are as follows.
* Digitize restaurant menus so you can order online
* Support for smooth participation in cooperation with contract restaurants
* Data audits, surveys, after-sales support, etc. to check whether restaurant operations are proceeding smoothly
Qualifications
We are looking for individuals who are motivated to do meaningful work, want to learn new skills, and have a high work ethic.
Applicants must be fluent in Japanese and speak a good level of English.
Good internet and a functioning computer is required for the role.
No prior work experience is required, but you must be very familiar with navigating the internet.
Responsibility Details
The Operations Specialist will be responsible for running one or more of our restaurant operations processes every day.
The most common responsibility for an operator will be the process of digitizing restaurant menus, which involves using a combination of technology and human intuition to create each menu.
Operator Specialists will be promoted to greater levels of responsibilities and pay as the quality of their work improves.
Greater levels of responsibility include running more complex processes, running quality assurance checks on other specialists' work, and becoming a team manager.
Business details
Every day, you will be required to work while maintaining the standard quality, such as translating and digitizing the menus of one or more restaurants.
Depending on your performance, you may be assigned a more responsible task. As a result, there is the possibility of higher level work content, quality assurance check of other specialists' work, promotion to other positions and salary increase.
An environment where personal performance is evaluated.
Pay
The pay range for this role is $ 10 (1050 ¥) to $ 15 (1550 ¥) per hour.
Starting pay for the most junior Operations Specialist role is $ 10 (1050 ¥) per hour.
Pay for a Quality Assurance Operations Specialist is $ 15 (1550 ¥) per hour.
This role is earned after 2-4 months of excellent quality work from a junior Operations Specialist.
Pay for an Operations Specialist to run additional processes can vary between $ 11 (1150 ¥) and $ 15 (1550 ¥) per hour.
Salary
Operations Specialist: Salary is $ 10 (¥ 1050) to $ 15 (¥ 1550) per hour.
The starting salary for junior-level operations specialists is $ 10 per hour.
The quality assurance operations specialist's salary is $ 15 per hour (¥ 1550).
* Promotion to Quality Assurance
Operations Specialist may be promoted after 2-4 months of experience as a Junior Operations Specialist, depending on subsequent achievements.
Shifts & Working Environment
We are targeting to hire full-time agents working from 8:00 am-4:00 pm JST.
That said, we are open to the idea of part-time positions and different working hours.
The working environment is entirely remote. You can work from home or in an office space.
We will have a "virtual office" set-up on Zoom that will function as your primary meeting space every day.
Shift / work environment
The basic working hours are from 8:00 am to 4:00 pm Japan time, and we are currently recruiting full-time employees, but part-time work and working hours can be changed, so please contact us.
The working environment is completely remote work.
You can also work at home or in the office space.
The system we use has a "virtual office", which is used as the main meeting space.
This job is already available.
Special requirements to the applicants: Application conditions
Those who are motivated to do meaningful work and want to acquire new skills,
We are looking for people with high work ethics.
Applicants are required to be fluent in Japanese and English.
Internet and personal computer must be available.
Work experience is not required, but you need to be familiar with the operation of the Internet.
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