COMPANY PROFILE
Go Insta Solution BPO Services located at the Kota, Rajasthan. Started operation’s from May, 2015. Insta Solutions is an independent provider of on-demand tech support and is not affiliated with any third party brand unless specified offering best of BPO, KPO and IT Enabled services.
Go Insta Solutions Pvt. Ltd. is one of the renowned online technical supports due to its excellent process of online PC Support. We support people facing technical issues on their computers in day to day work and related peripherals. We serve people globally in online/remote caring and repairing PCs, troubleshooting and resolving Personal Computer issues, installing various PC software and applications, and setting up peripheral devices and their troubleshooting.
Go Insta Solution BPO Services takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead Generation, Sales and Support, Financial Accounting, Chat and Email support, Procurement, Medical Billing and Transcription services.
Go Insta Solution BPO Services is a pioneer in managing business processes for companies of United States, United Kingdom, Canada and India and across the world. The company blends process expertise, BPO, KPO & IT and analytical capabilities in diverse industries to provide a broad range of services.
What we do
Technical Support Services
• Outbound Technical support for PC
• Windows Upgradations
• Clean up PC from all harmful things.
• Install Software and applications.
• Repair & Diagnostic.
• All kinds of troubleshooting.
Lead Generation Services
• Call center lead generation
• PPC / CPA lead generation
Sales and Support
• Inbound Sales
• Outbound Sales
• Follow-ups
• Up-Sales
• Cross -Sales
• Billing helpdesk
• Customer services & support
Financial Accounting
• Billing generation & Maintenance
• Accounts payable
• Accounts receivable
• Collections
Chat and Email Services
• Sales
• Up-Sell & Cross-Sell Programs
• Lead Generation
• Technical Support
• Account Information Updates
Quality Assurance:
Quality Assurance at Insta Solution BPO Services is about automated workflow and embedded analytics that reduce manual work. Quality Assurance is a must for measuring efficiency and effectiveness of business processes. Through our Quality Assurance offering, we assist companies in identifying opportunities and deriving actions to improve their processes, sales conversion and customer satisfaction. An effective quality assurance model and plan help us deliver better sales results, improve customer experience, and ensure all regulatory and compliance requirements are met consistently.
Some of our common quality assurance services include:
• Inbound & Outbound Quality Monitoring
• Email/Chat Quality Monitoring
• Sales Verification
• Agent Compliance
• Customer Service Audits
• Process Compliance Audits
• Do Not Call Verifications
• Data Entry (Captcha image , form Filling etc)
• Data Translation (English word documents to Hindi )
