In November 2006 I began my own business looking forward to a successful future. I am a French Native Tutor and also a translator. My market research was essential to help me find out if there was enough demand to start up and grow my new business successfully in its first year. I could also use market research to test a new business idea, to measure customer satisfaction levels, to analyse competitor activity anb to help me to develop a marketing plan and was confirming my assumptions about my market and business proposition. I began at Freight Traders doing Translation work, Translating the website freight-traders.com from English to French. I began also at the same time at Clackclose Primary School in Downham Market with a French "after school club" every Thursday and this has continued. I successfully completed a 6 weeks contract with Highate Infante School in King's Lynn in May 2007 and have already a booking for next year for the same period. I did also start a Adult French club every Friday which is fully booked and due to demand I am now starting a second club on Monday. In addition I have a Fun French club soley for kids on a Monday and Friday. Doing on the top of all that Private Tuition and will start soon some translation work for London. My priority is to expand my business by finding, getting and kepping my customers by satisfying their needs and the key words that connects these various elements is COMMUNICATION by listening to my customers' desires then sending written, visuel or verbal messages to them in an attempt to establish trade.